SQL Prompt craches SSMS 2012

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SQL Prompt craches SSMS 2012

Postby izvictor » Tue Mar 26, 2013 9:43 am

I have recently installed SQL Prompt 5.3.6 on my windows 7 x64 French machine.
And now I SSMS 2012 crashes when starting with the following error message in the event viewer:

#1:Failed to acquire mutex - IPNService quitting
System.Security.Principal.IdentityNotMappedException: Impossible de traduire certaines ou toutes les références d'identité.
à System.Runtime.Remoting.Channels.Ipc.IpcServerChannel.StartListening(Object data)
à System.Runtime.Remoting.Channels.Ipc.IpcServerChannel..ctor(IDictionary properties, IServerChannelSinkProvider sinkProvider, CommonSecurityDescriptor securityDescriptor)
à ..()
à ...ctor(Timer )
à ...ctor()
à ..()
à RedGate.IPNShared.CommonUtils.DoWithMutex(MutexType mutexType, TimeSpan delay, Action action)
à RedGate.IPNShared.CommonUtils.DoWithMutex(MutexType mutexType, Action action)
à ..()

It may be because I have installed SQL Prompt on a french OS ?
Could you please help?

Thanks for help
Posts: 2
Joined: Tue Mar 26, 2013 9:37 am

Postby Manfred.Castro » Wed Mar 27, 2013 3:40 pm

It appears the crash is being caused by the IPN service

The In-Product Notifications (IPN) is our mechanism for informing users that their support contracts are expiring. It just gives you the pop-up as and when your contract is expiring.

You can safely completely disable IPN by adding the following registry key:

Computer\\HKEY_CURRENT_USER\\Software\\Red Gate\\IPN\\Ignored
containing a string called "Ignore All", with its value set to "True". This will cause IPN Service to terminate immediately on launch.

This won't affect the functioning of any products.
Manfred Castro
Product Support
Red Gate Software
Posts: 209
Joined: Mon Apr 23, 2012 1:49 pm

Postby izvictor » Wed Mar 27, 2013 5:10 pm

Thanks for help.
It worked.

Posts: 2
Joined: Tue Mar 26, 2013 9:37 am

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