x64 Install crashes on Windows 2008 Server

Compares and synchronizes the schemas of Oracle databases

x64 Install crashes on Windows 2008 Server

Postby dhart » Wed Mar 09, 2011 2:49 pm

We have seen this happen a few times now. No errors are thrown, the program just crashes. Let me know if I can provide any debug information.

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Joined: Fri Nov 12, 2010 3:42 pm

Postby Tom Harris » Fri Mar 11, 2011 1:57 pm

Hi David,

sorry you are running into intermittent problems with the installer. I will ask one of our support engineers to get in contact directly. Hopefully we can get to the bottom of this quickly as it may affect other customers.

Cheers, Tom

Tom Harris, Red Gate
Tom Harris
Posts: 308
Joined: Wed Oct 06, 2004 2:45 pm

Postby Anu Deshpande » Fri Mar 11, 2011 2:16 pm

Apologies for the inconvenience caused.

We would like to log a support call to investigate this issue further and we need your email address for that.

Can you please email support@red-gate.com with link of this forum post in subject? And also mark it to my attention my name is 'Anu'.

And we can carry forward from there?
Anuradha Deshpande
Product Support
Redgate Software Ltd.
E-mail: support@red-gate.com
Anu Deshpande
Posts: 838
Joined: Mon Apr 20, 2009 2:53 pm
Location: Cambridge

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