Server Component Installation Failed - exit code 4

Compresses, encrypts, secures and monitors SQL Server backups.

Server Component Installation Failed - exit code 4

Postby PDinCA » Thu Jun 26, 2014 6:39 pm

Win8.1 Pro, SB, SQL Server 2014 Enterprise and Express (with ADV) on the machine.

Uninstalled server components because the UI complained of a problem with a server dll.

Attempted to install from the UI and the message below was emitted.

I clicked the "Details" link but no dice, so went to the page manually.

There is no exit code 4 documented, so I'm clueless what to do next...

Help, please.

BTW: All I want to do is deactivate the license so I can use it on a QA server...

Code: Select all
<<windows 8.1 Pro Laptop>>: Server Component Installation - Failed

Copying and running SQBServerSetup - Failed

Error running installer: exit code 4
See for more information.

Starting SQL Backup Agent service - Pending

Operation pending.

Checking installed versions - Pending

Operation pending.

Checking SQLBackup extended stored procedures - Pending

Operation pending.

Verifying installation - Pending

Operation pending.

Updating SQL Server information - Pending

Operation pending.
Posts: 534
Joined: Mon Jul 25, 2005 11:42 pm
Location: Costa Mesa, CA, USA

Postby petey » Mon Jun 30, 2014 3:32 am

Exit code 4 indicates a fatal error during the installation process.

Could you please try installing the server components manually, by copying the installer (SQBServerSetup.exe) found in the SQL Backup folder, to the target machine, and run the installer?
Peter Yeoh
SQL Backup Consultant Developer
Associate, Yohz Software
Beyond compression - SQL Backup goodies under the hood, updated for version 7
Posts: 2309
Joined: Sun Apr 24, 2005 12:34 pm

Return to SQL Backup 7

Who is online

Users browsing this forum: No registered users and 0 guests