Monitoring a SQL Server but not capturing anything

Monitor, diagnose and receive alerts to problems across your SQL Servers.

Monitoring a SQL Server but not capturing anything

Postby Markus » Mon Jun 10, 2013 7:42 pm

We had a SQL Server that we are monitoring get restarted and now SQL Monitor is running and shows connected to the server and SQL Server but is no longer capturing anything at all. Where do I start to look for the reason why?
Markus
 
Posts: 6
Joined: Fri Apr 26, 2013 5:31 pm
Location: Ohio

Postby stanori » Tue Jun 11, 2013 10:59 pm

Hi Markus,

Thanks for contacting us. We have opened a support ticket and will be in contact shortly.

Best Regards,
Steve
_________________
Steve Tanori
Product Support
Red Gate Software Ltd.
866-997-0378
stanori
 
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Joined: Mon Apr 23, 2012 1:13 pm

Postby Markus » Wed Jun 12, 2013 1:11 pm

Fixed. The Support Tech first recommened restarting the base service and once I did that it started capturing data again.

- Start->Run->Services.msc->SQL Monitor Base account->restart

Thanks.
Markus
 
Posts: 6
Joined: Fri Apr 26, 2013 5:31 pm
Location: Ohio


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