Sqlmonitor Slow Response

Monitor, diagnose and receive alerts to problems across your SQL Servers.

Sqlmonitor Slow Response

Postby goldmedal » Wed Sep 12, 2012 11:24 am

Hi Guys,

We are seemed to be experiencing slow response from sqlmonitor 3.0. Having investigated this issue it has come to our attention the culprit process is “RedGate.Response.Engine.Alerting.Base.Service.exe” which is causing the cpu utilization to fluctuate between 50-100%.

Things we have ruled out

1. No antivirus software on the server thus no sqlmonitor file scanning/intercepting.

2. Sqlmonitor tracing is switched off so that can’t be having any impact.

3. The repository database resides completely on a different server which has no sign of performance related issues.

4. No memory pressure as the memory utilization is 2GB out of 4GB

It is apparent from Windows resource monitor that there is a large number of handles associated with “RedGate.Response.Engine.Alerting.Base.Service.exe” (Approx 220) which may well be contributing towards the impact.

Server Spec

OS: Windows server 2008 R2 service pack 1 (64 bit)
Processor : AMD 2.0 GHz (2 processors)
Memory: 4GB

Your help will be much appreciated.

Posts: 12
Joined: Wed Mar 18, 2009 10:06 am
Location: Preston

Postby stanori » Thu Sep 13, 2012 10:15 pm

Hi goldmedal,

Thanks for your post. We have opened a support ticket to investigate your performance issue with SQL Monitor. We will be contacting you shortly.

Best Regards,
Steve Tanori
Product Support
Red Gate Software Ltd.
Posts: 84
Joined: Mon Apr 23, 2012 1:13 pm

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