Thanks for your post- profiling Sharepoint can be a little tricky to get going sometimes as there's a whole host of permissions and configuration hurdles that may cause it to fail.
A good getting started guide is here
, and we also have an article detailing troubleshooting steps you can take, here
If you're still having trouble, then we may need logfiles to see if they give any further clues- you can mail these over to firstname.lastname@example.org
quoting F0059572 in the subject line.