Instance unreachable while "Monitoring Connected"

Monitor, diagnose and receive alerts to problems across your SQL Servers.

Instance unreachable while "Monitoring Connected"

Postby howardepp » Thu Oct 13, 2011 5:45 pm

I am getting conflicting information regarding the status of the Monitored Servers while also NOT getting any alerts or performance information when drilling down. Every so often I notice a "Attempting to Connect" message for the instance and then it is resolved after 10 seconds showing "Monitoring Connected" with a green check mark. Clicking on the Alerts tab produces no alerts while I know by checking the logs there are jobs that have failed. Yes the alerts are configured.

I have reviewed and ensured the Minimum Rights and Permissions are in place.

Where should I start looking?
howardepp
 
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Joined: Thu Oct 13, 2011 5:28 pm

Postby priyasinha » Fri Oct 14, 2011 9:26 am

Hi,

Could you please email all the log files to support@red-gate.com? Refer to this forum post. You should be able to find the log files at \\ProgramData\\Red Gate\\Logs\\SQL Monitor 2 or equivalent location depending on your operating system.

Thanks,
Priya
priyasinha
 
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