Upgrade Server Components

Forum for users of Redgate's SQL Backup tool

Upgrade Server Components

Postby jbeechii » Mon Aug 10, 2009 3:10 pm

I installed SQL Backup V6 GUI, but when I click on the icon to update server components I get a popup that says
"Version 6 is not a free upgrade to your existing SQL Backup Product"
This installation will create a 14-day trial for SQL Backup version 6

Why would the GUI Upgrade and the Server components not? Is this truely NOT coverd with my maintenance package?
Posts: 3
Joined: Sat Feb 28, 2009 8:45 pm

Backup Upgrade

Postby James Moore » Mon Aug 10, 2009 5:30 pm

Hi there,

If your maintainence contract is up to date and valid then v6 is a free upgrade - you can contact our sales team who can check if your maintainence contract is currently valid.

There are one or two corner cases where the wrong message is shown due to a bug in v5 - I'm sorry that you have hit one of these.


James Moore
Head of DBA Tools
Red Gate Software Ltd
James Moore
Posts: 242
Joined: Mon Nov 21, 2005 8:35 am

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