Error running rule

Email archiving software for Exchange

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Error running rule

Postby rhibbs » Sat Jun 06, 2009 10:30 pm

I believe I have followed the directions and when I run the install wizard everything checks out OK. However I receive this error message when running a new simple rule.

Archive Service
COMException logging on to Exchange Server: System.Runtime.InteropServices.COMException (0x8004010F): Error in IMsgServiceAdmin::CreateMsgService: MAPI_E_NOT_FOUND
at Redemption.IRDOSession.LogonExchangeMailbox(String User, String ServerName)
at x.<>c__DisplayClass2.<GetMasterSession>b__0()


The maintenance window shows everythng is connected and running.

Thanks,

Reed
rhibbs
 
Posts: 4
Joined: Sat Jun 06, 2009 10:26 pm

Postby Matthew Flatt » Mon Jun 08, 2009 12:44 pm

Hi Reed,

This looks like an issue with the MAPI standalone installer requiring a reboot. Can you try giving the machine(s) with the Exchange Server Archiver Services a reboot and see if the message persists?

Thanks,
Matthew Flatt
Test Engineer, HyperBac
Matthew Flatt
 
Posts: 253
Joined: Tue Jan 15, 2008 4:45 pm

Postby rhibbs » Wed Jun 10, 2009 9:18 pm

Well A reboot was not the solution. i am still having the same issue. i also completely removed the app and reinstalled as well. i also removed the MAPI package and reinstalled as well. Do you have any other ideas for things to check? I receive the exact same message

Archive Service
COMException logging on to Exchange Server: System.Runtime.InteropServices.COMException (0x8004010F): Error in IMsgServiceAdmin::CreateMsgService: MAPI_E_NOT_FOUND
at Redemption.IRDOSession.LogonExchangeMailbox(String User, String ServerName)
at x.<>c__DisplayClass2.<GetMasterSession>b__0()
rhibbs
 
Posts: 4
Joined: Sat Jun 06, 2009 10:26 pm

Postby rhibbs » Wed Jun 10, 2009 9:20 pm

Is there a way to test the MAPI functionality? I installed the ExchangeMapiCDO.msi package from MS dated 11/24/08. Is this the correct one or perhaps there is an alternative to try?

Reed
rhibbs
 
Posts: 4
Joined: Sat Jun 06, 2009 10:26 pm

Postby Matthew Flatt » Thu Jun 11, 2009 3:41 pm

Hi Reed,

Sorry to hear that didn't solve the problem. Is the Exchange Server 2003 or 2007? If 2007 do you have a public folder database?

If it is Exchange Server 2007 and there is no public folder database that could be the problem. A public folder database or Outlook 2007 installed onto the Archive Service/UAA Service machine is required when using Exchange 2007.

The date on your ExchangeMapiCDO.msi matches mine so that looks good.
Matthew Flatt
Test Engineer, HyperBac
Matthew Flatt
 
Posts: 253
Joined: Tue Jan 15, 2008 4:45 pm

Postby rhibbs » Thu Jun 11, 2009 9:40 pm

Well just in case I thought I would try a different connector so I installed Outlook 2003 on the Server with the archiver software and now it functions correctly.
rhibbs
 
Posts: 4
Joined: Sat Jun 06, 2009 10:26 pm


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