Take memory snapshot button is disabled

Memory profiling for .NET developers

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Take memory snapshot button is disabled

Postby kkchan » Fri Jan 06, 2012 8:18 am

Hi
I have ANTS memory profiler 6 installed in Windows 2003 server. When I tried to profile my application, ANTS shown "Starting Application", IE launched, main page shown, but the "Starting Application" label still showing. Button "Take Memory Snapshot" is still disabled.

Any ideas?

Thank you
kkchan
 
Posts: 23
Joined: Sat Dec 01, 2007 10:50 am

Postby Brian Donahue » Fri Jan 06, 2012 10:04 am

You can try, first, running ANTS Memory Profiler as Administrator, and second, turn off Internet Explorer "Protected Mode" or put the name of your web server in the trusted sites list.

If neither of those work then it needs to be escalated to Red Gate support as the IIS worker process is terminating unexpectedly.
Brian Donahue
 
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Joined: Mon Aug 23, 2004 10:48 am


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