Import error: Exception from HRESULT: 0xC004AB16

PST importer 2010 - Locates PST files and manages their import into an Exchange 2010 server.

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Import error: Exception from HRESULT: 0xC004AB16

Postby biggy140886 » Fri Aug 05, 2011 9:59 am

HELP!!!!

can anyone translate this error for me?

Import error: Exception from HRESULT: 0xC004AB16

is the message on two failures out of 8 importing into exchange.

we have tried restarting the importer service and restarting the system. ther are NEW .pst files and we are a little baffled as to what to do next.
-the accounts are setup the same as the others in AD.
-.pST's created in the same way

im going to try running scanpst and see if that bring any joy but any assistance in the matter would be much appreciated.

thank you

Kind Regards,

Shani
biggy140886
 
Posts: 2
Joined: Fri Aug 05, 2011 9:52 am

Postby Brian Donahue » Fri Aug 05, 2011 10:54 am

Hello Shani,

You can get this rather obtuse COM error code if your PST contains a "junk email" folder. There is something special about the messages in that causes Exchange to complain about trying to import "junk" into the mailbox.
Brian Donahue
 
Posts: 6670
Joined: Mon Aug 23, 2004 10:48 am

SOLVED!

Postby biggy140886 » Fri Aug 05, 2011 11:44 am

Thank you for the help.

Removed the Junk Mail folder in both cases (after some filtering) and both uploaded without error.

Cheers for the Speedy response, muchos appreciated.

Kind Regards,

Shani
biggy140886
 
Posts: 2
Joined: Fri Aug 05, 2011 9:52 am


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