Windows 8/IE 10 and Silverlight 5 App`

Memory profiling for .NET developers

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Windows 8/IE 10 and Silverlight 5 App`

Postby blitzd » Thu Nov 22, 2012 8:18 pm

When running ANTS Memory Profiler 7.4.0.41 against a Silverlight 5 App on Windows 8/IE 10, I get no option to every take a memory snapshot.

Does it not support IE 10 perhaps, or is it Silverlight 5?

I did use it to profile our app before we updated to SL5, but that was on Windows 7/IE 9 as well.

In the log I see:

22 Nov 2012 14:09:40.666 [29] INFO RedGate.Profiler.Engine.Startup.Sessions.BaseSession - Starting Silverlight 4 profiling session using URL 'http://<domain>/<url>'
22 Nov 2012 14:09:40.697 [34] INFO RedGate.Profiler.Engine.Startup.Sessions.BaseSession - Process has finished.
22 Nov 2012 14:09:40.931 [Profiler pipe monitor] INFO RedGate.Profiler.Engine.Startup.Basic.PipeConnection - Process ID 0xfb0 'C:\\Program Files (x86)\\Internet Explorer\\IEXPLORE.EXE' has connected.
22 Nov 2012 14:09:40.931 [Profiler pipe monitor] WARN RedGate.Profiler.Engine.Startup.Basic.PipeConnection - Rejected a connection attempt from process ID 0xfb0 'C:\\Program Files (x86)\\Internet Explorer\\IEXPLORE.EXE'
22 Nov 2012 14:09:40.931 [Profiler pipe monitor] INFO RedGate.Profiler.Engine.Startup.Basic.Pipe - Recycling pipe
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Postby Chris.Allen » Mon Nov 26, 2012 2:56 pm

IE 10 support is still rather experimental- it hasn't yet received its badge of compatibility with our products yet. However- this is a fairly well known issue with latest IE's - because of it's 'protected mode'. Can you try to disable the protected mode and/or run ANTS explicitly as administrator (right click on the ANTS UI.exe).
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Re:

Postby blitzd » Tue Nov 27, 2012 8:12 pm

Chris.Allen wrote:IE 10 support is still rather experimental- it hasn't yet received its badge of compatibility with our products yet. However- this is a fairly well known issue with latest IE's - because of it's 'protected mode'. Can you try to disable the protected mode and/or run ANTS explicitly as administrator (right click on the ANTS UI.exe).


Hey Chris,

Neither of those appear to have made a difference, I still get no ability to take any sort of snapshot with protected mode disabled, or running ANTS as admin, or both at the same time.
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Postby Chris.Allen » Thu Nov 29, 2012 12:41 pm

OK, sorry about this- I think we may have a general issue with IE10. Last thing to try- can you ensure absolutely all instances of IE are shut down before attempting to profile?
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Postby blitzd » Fri Nov 30, 2012 7:33 pm

Still no dice, Chris.

I had nothing but ANTS (launched form the install dir as Admin) running in my desktop, all metro apps closed, and I still get no ability to take a snap.
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Postby Pavlo Glazkov » Mon Feb 04, 2013 2:51 pm

Are there any news regarding Windows 8/IE 10 support? Or is there a workaround for this issue?
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Postby Saturn49 » Thu Apr 11, 2013 4:35 pm

It also appears to be broken on Windows 7 / IE 10. Any update on this?
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Postby Chris.Allen » Fri May 17, 2013 11:44 am

We have good news- we have a patch that solves the Win8, SL5, IE10 issue:

ftp://support.red-gate.com/patches/ANTS ... 23Jan2013/

just overwrite your existing version.

When we bring out the next major version it will, of course, incorporate this patch code (and will have some really juicy new features too).
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Postby dom.smith » Tue Aug 06, 2013 4:54 pm

Hi everyone,

Just a quick update on this: We re-released ANTS Memory Profiler 7.4 on August 1, 2013. If you downloaded ANTS Memory Profiler 7.4 after that date, you already have the fix, and so you don't need to use the patch Chris posted above.
Dominic Smith,
Project Manager,
Red Gate Software.
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