Identify the user from the error report

.NET obfuscator and automated error reporting

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Identify the user from the error report

Postby saint168 » Thu Nov 01, 2012 9:26 pm

Is there any way to identify the user who reported the error other than the email address they entered? Can we also ask for the user's name and/or phone number when asking for user's email address?
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Postby jessica.ramos » Fri Nov 02, 2012 10:42 pm

Hi there,

You may be interested in using the SDK to create a custom error reporting template and add those options: http://www.red-gate.com/supportcenter/c ... 6.7/SA_SDK
Jessica Ramos
Technical Support
Red Gate Software Ltd.
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Postby saint168 » Tue Nov 06, 2012 5:45 pm

Thank you for your reply. I went back to look at the SDK. It appears the email address is a custom property of the error report and I can add additional properties. I'll try it out.

Thanks
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Postby jessica.ramos » Tue Nov 06, 2012 6:06 pm

Great--please let us know if you have any other questions! :D
Jessica Ramos
Technical Support
Red Gate Software Ltd.
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Posts: 235
Joined: Mon Apr 23, 2012 1:13 pm


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