installation errors

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Postby lfreijo » Wed Aug 08, 2012 9:27 pm

We have a number of licenses that we upgraded to However we have one person who's installation fails. He gets a "MSI returned failure code InstallFailure (1603)" error (I added the quotes). We tried uninstalling the current version and installing it and still getting the error. I don't see where the install is even creating a folder let alone a log file. Any ideas? We have also downloaded the install multiple times.
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