I am very unpleased with Red Gate

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I am very unpleased with Red Gate

Postby mrgenius » Wed Apr 27, 2011 10:45 pm

Hi,

i am very unpleased by the way Red Gate did changed their policy for Reflector.
I was thinking about buying products from Red Gate (especially the .NET Performance Profiler).

But right now I do not think that I i am willing to do so anymore.

I also did purchase Reflector 7 VSPro.
And now I am asking myself: Will there be a time bomb in any way in Reflector 7 too? Or in other Red Gate products?

I have a very simple policy about that:
Once I have purchased a (unlimited) License for a Product, I want to be able to use it till the day I die!
Time bombs are something I do not accept and never will!

BTW:
If anyone from Red Gate will delete this post:
I am monitoring this and in case it gets deleted I will tell people about it in any Forum I can find.

Best greetings to all of you,
Dave
mrgenius
 
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Postby Bart Read » Thu Apr 28, 2011 12:24 am

Hi Dave,


I understand your perspective and I would like to assure you that Reflector v7, once activated, will not expire. Obviously if you don't activate it, it will stop working once the trial has expired, as would our other products, but once activated it stays activated.

If you have any other issues please feel free to post.


Thanks,


Bart
Bart Read
Principal Consultant
bartread.com Ltd
Bart Read
 
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Location: Cambridge, UK

Postby mrgenius » Thu Apr 28, 2011 12:58 am

Hi Bart,

why did you delete the Download URL from my last Post?
Doing so is only showing people again that you are not honest with the developer community (and nor with your customers!).

I told you that I will monitor what happens to this post.
I am going to tell people that you deleted the Download URL from my post in other Forums.
Remeber: The Internet never forgets and neither do we, the community!

You people from Red Gate should make a final decision:
Do you still want to make a free Version of Reflector available or not?

Doing so just for people that already have an running 6.x Version is not a final decision, but rather a very stupid decision.
Many people do not have Reflector everywhere where they need it and used to download it when they do need it.
And there are also already people who clicked on "No" on the Upgrade Dialog and Reflector deleted itself.
Which is a piece of impudence anyway: No Software should delete itself! Never!

Either make a 6.x Version public available without any timebomb or don't!

The way you ware dealing with the Problem right now gets you nothing but a very bad reputation in the developer community.

Before all that crap you started with Reflector I was feeling happy to purchase for the Pro Edition.
But right now I think it was a big mistake to give a Company any money, that treats people like this.

Don't get me wrong:
I do think it's okay to ask people for money for your work.
But forcing people to do so by having timebombs in a software that was supposed to be free is a definitive no-go!

Think about the way how you treat us or we will reconsider how we will treat you in the future.

Sincerely yours,
Dave
mrgenius
 
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Postby Greg.Tillman » Thu Apr 28, 2011 10:03 pm

Greg.Tillman
 
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Location: Red Gate Software

Postby sappy » Fri Apr 29, 2011 2:17 am

Greg.Tillman,
Red gate promised to keep it FREE FOR EVERYONE as part of the agreement in acquiring reflector, not " current users via the check for updates mechanism in existing copies of Reflector". Its just another slap in the face to both your consumers and your company.


Mr. Genius,
I'm surprised they didn't delete your post, they deleted mine and I said the same as you, plus I added they should make good on their promise and keep the software free by releasing the source to the community if it "cost to much" to do it for free anymore.
sappy
 
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