Thank you for your post into the forum.
Can I you please confirm that you have SQL Virtual Restore (SVR) on the same machine as the SQL Server you are connecting to?
Can you please confirm the security permissions of your Windows account that it does not permissions to the SQL Server? Have you tried using SVR using the 'Run as administrator' option?
If you have multiple SQL instances on the server, when you select your 'local' instance, do you see the other SQL Instances listed?
So I can create a Support Ticket for you, can you please take a screen shot of the error and send it to email@example.com
. When the e-mail is received, we will then be able to create the support Ticket from it. If you could also include your contact details in the e-mail, it will make call logging process easier.