Final Early Access (5.0.0.591) Install Fails

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Final Early Access (5.0.0.591) Install Fails

Postby Bernard Sheppard » Thu Nov 11, 2010 9:58 pm

Installing on a PC that had never had a EA installed.

I uninstalled SQL Prompt 3 & 4 and Refactor 1 (didn't realise the latest installer would attempt to remove Refactor).

Ran the installer from the Download Complete prompt from IE.

Installer ran through, showed an error message indicating couldn't write to C:\\Program Files\\Red Gate\\SQL Prompt 5.

Windows (7, Ultimate, 32bit) displayed the usual "this program didn't install properly, would you like to try with recommended settings" message.

On retry, successful.
Bernard Sheppard
 
Posts: 39
Joined: Wed Oct 12, 2005 2:24 am
Location: Melbourne, Victoria, Australia

Postby Luke Jefferson » Mon Nov 15, 2010 11:54 am

Hi Bernard,

Thanks for letting us know about this and I'm glad you sorted it out.

Quick question: was the successful retry with a fresh download?

Luke Jefferson
Product Manager
Red Gate Software
Luke Jefferson
 
Posts: 33
Joined: Fri Sep 17, 2010 10:26 am

Postby Bernard Sheppard » Tue Nov 16, 2010 6:31 am

Hi Luke,

Both the failed initial install, and the automatic Windows 7 prompted retry were from the same download.

Cheers

B.
Bernard Sheppard
 
Posts: 39
Joined: Wed Oct 12, 2005 2:24 am
Location: Melbourne, Victoria, Australia


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