Licensing problem

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Licensing problem

Postby paule123 » Fri Jun 04, 2010 9:37 pm

Purchased v1.3.0.58 yesterday, entered the license code. However I notice the bottom status bar of SQL Response says "License: 13 days of trial remaining". When right clicking on the server, the "Activate Server License" option is grayed out.
paule123
 
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Postby priyasinha » Mon Jun 07, 2010 11:10 am

Hi,

If you are monitoring more than one server but you have only licensed few and other are still on trial .. in this case you will keep seeing the message "License: 13 days of trial remaining".

But if you licensed all the servers you are monitoring then the bottom status should go away. The status bar does take a while to refresh so if you keep seeing this message even after 2 hours then please do let us know.

The "Activate Server License" option is grayed out when your server is already licensed.

Hope this helps.

Regards,
Priya
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Postby paule123 » Mon Jun 07, 2010 4:05 pm

The message did go away over the weekend, so seems like it took a day or two.
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Posts: 28
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