email archiver does not archive all messages when rule runs

Email archiving software for Exchange

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email archiver does not archive all messages when rule runs

Postby joekatona » Thu May 20, 2010 5:31 pm

rule is to archive emails older than 1 month
5500 0f 5600 messages do not archive on a user
also happens to other users
JOE KATONA
joekatona
 
Posts: 2
Joined: Thu May 20, 2010 5:03 pm

Postby Brian Donahue » Fri May 21, 2010 6:07 pm

Hi Joe,

I do believe you're already in contact with Linda about this. Just to clarify, though, the message age is determined by the receipt time rather than the sent time. Also, message archiving may have stopped because of an error condition or because the time that you have allowed the job to run (default three hours) has elapsed.
Brian Donahue
 
Posts: 6670
Joined: Mon Aug 23, 2004 10:48 am


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