the software is crash after 55%

Early Access Program for Schema Compare for Oracle

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the software is crash after 55%

Postby Shalom » Thu Dec 17, 2009 5:05 pm

Hi,

I compared between to shema
my of version of dataBase:
1 Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bi
2 PL/SQL Release 10.2.0.4.0 - Production
3 "CORE 10.2.0.4.0 Production"
4 TNS for Linux: Version 10.2.0.4.0 - Production
5 NLSRTL Version 10.2.0.4.0 - Production
the software is crash after 55% :cry:

i work with 1.0.0.427
Shalom
 
Posts: 3
Joined: Thu Dec 17, 2009 5:03 pm

Postby Simon C » Thu Dec 17, 2009 5:08 pm

Could you describe the actions you do before the crash, and what the error message is? At what stage of comparison or synchronization does the crash take place at?
Simon C
 
Posts: 140
Joined: Tue Feb 26, 2008 4:56 pm
Location: Red Gate Software

Postby Shalom » Thu Dec 17, 2009 6:08 pm

I forget, I works with ODP.NET and ODBC 2.102.4.0 64bit

the scenario:

1. open Schema Compare for Oracle 1
2. in tns tab I select source db and target db.
3. I select schema to compare from list.
4. I click compare now
5. after 10 second i crash.
is crash in step one "registering database one"
i cand send you dump error If you wont.

<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7600 </Build>
<Product>(0x4): Windows 7 Enterprise</Product>
<Edition>Enterprise</Edition>
<BuildString>7600.16385.amd64fre.win7_rtm.090713-1255</BuildString>
<Revision>1</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X64</Architecture>
<LCID>1033</LCID>
</OSVersionInformation>
<ParentProcessInformation>
<ParentProcessId>3108</ParentProcessId>
<ParentProcessPath>C:\\Windows\\explorer.exe</ParentProcessPath>
<ParentProcessCmdLine>C:\\Windows\\Explorer.EXE</ParentProcessCmdLine>
</ParentProcessInformation>
<ProblemSignatures>
<EventType>APPCRASH</EventType>
<Parameter0>RedGate.Oracle.Compare.UI.exe</Parameter0>
<Parameter1>1.0.0.427</Parameter1>
<Parameter2>4b28ff3d</Parameter2>
<Parameter3>mscorwks.dll</Parameter3>
<Parameter4>2.0.50727.4927</Parameter4>
<Parameter5>4a27466f</Parameter5>
<Parameter6>c0000005</Parameter6>
<Parameter7>000000000026904e</Parameter7>
</ProblemSignatures>
<DynamicSignatures>
<Parameter1>6.1.7600.2.0.0.256.4</Parameter1>
<Parameter2>1037</Parameter2>
</DynamicSignatures>
<SystemInformation>
<MID>DE930B18-8DD1-443B-B2A8-938C488AD247</MID>
<SystemManufacturer>Hewlett-Packard</SystemManufacturer>
<SystemProductName>HP Compaq dc7800 Convertible Minitower</SystemProductName>
<BIOSVersion>786F1 v01.24</BIOSVersion>
</SystemInformation>
</WERReportMetadata>
Shalom
 
Posts: 3
Joined: Thu Dec 17, 2009 5:03 pm

Postby Simon C » Fri Dec 18, 2009 10:48 am

Whats the dialog or error message that pops up? Is it an actual application crash, or an error displayed on the progress dialog?
Simon C
 
Posts: 140
Joined: Tue Feb 26, 2008 4:56 pm
Location: Red Gate Software

Postby Shalom » Sun Dec 27, 2009 1:31 pm

Faulting application name: RedGate.Oracle.Compare.UI.exe, version: 1.0.0.427, time stamp: 0x4b28ff3d
Faulting module name: mscorwks.dll, version: 2.0.50727.4927, time stamp: 0x4a27466f
Exception code: 0xc0000005
Fault offset: 0x00000000001a5bd0
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Shalom
 
Posts: 3
Joined: Thu Dec 17, 2009 5:03 pm

Postby Simon C » Mon Jan 18, 2010 2:02 pm

Could you try the latest EAP build to see if that has fixed the issue? If it hasn't, could you enable verbose logging as described in http://www.red-gate.com/supportcenter/C ... ta_Compare\\knowledgebase\\logging_and_log_files.htm, and send us the resulting log file?

SimonC
Simon C
 
Posts: 140
Joined: Tue Feb 26, 2008 4:56 pm
Location: Red Gate Software


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