Alert issue after install latest version of alert repository

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Alert issue after install latest version of alert repository

Postby xdai » Fri Nov 13, 2009 8:08 pm

Hi,

Yesterday we installed 1.3 version of alert repository, then when we tried to bring up the alert detail from alert email we received, we got this error page spcify

sql response cannot retreive the details for this alert.
This can happen if SQL Response encountered a problem and stopped while it was creating the alert file, the alert file has been deleted, or is inaccessible for some other reason.

So we couldn't view the alert detail now. Pls help thanks
xdai
 
Posts: 69
Joined: Wed Dec 31, 2008 11:50 pm

Postby Linda Hawksworth » Mon Nov 16, 2009 12:11 pm

Please check the status of the connection to the SQL Server as per the following article:

http://www.red-gate.com/supportcenter/C ... Status.htm

Please also send across the Alert repository log file by clicking on the SQL Response icon in the dialog and selecting "Copy Alert Repository Log File".
Linda Hawksworth
 
Posts: 192
Joined: Mon Jun 25, 2007 11:32 am

Postby xdai » Mon Nov 16, 2009 9:49 pm

I have sent the log file to Red Gate Support [support@red-gate.com].

thanks
xdai
 
Posts: 69
Joined: Wed Dec 31, 2008 11:50 pm


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