Read Mail Nuisance message

Forum for users of Aardvark bug tracking system

Moderator: Brian Donahue

Read Mail Nuisance message

Postby benzaa » Mon Jul 28, 2008 7:56 pm

We are getting a nuisance message from Aardvark:

Error in ReadMail - There are more than 50 queued messages in the Trackster mailbox.

This comes through on every 15 minute mail cycle and is annoying, to say the least.
Can this be switched off, or can the threshold be raised above 50? We have enough user tracking enough issues that there will always be more than 50 messages...

Thank you
benzaa
 
Posts: 2
Joined: Mon Jul 28, 2008 7:46 pm

Postby Brian Donahue » Thu Jul 31, 2008 4:10 pm

Hi,

Sorry to say that the 50 email limit is hard-coded:
Code: Select all
 If lCount > 50 Then
            .POP3Close
            Err.Raise vbObjectError + 1, , "There are more than 50 queued messages in the " & m_sPOP3User & " mailbox."
        End If
Since Aardvark is no longer in development, there won't be a change made to the service to support the configuration of this variable. On the other hand, you could try shortening your Aardvark Service's service interval (HKLM\\Software\\Red Gate\\Aardvark\\Service interval REG_DWORD=<number of minutes>), this would cause the mailbox to be cleaned out more frequently.

Hope this helps!
Brian Donahue
 
Posts: 6670
Joined: Mon Aug 23, 2004 10:48 am

Postby benzaa » Tue Oct 28, 2008 8:10 pm

We have cleared the queue on this issue, however, now we are getting this message on every service interval cycle:

Error in ReadMail - Overflow
benzaa
 
Posts: 2
Joined: Mon Jul 28, 2008 7:46 pm


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